Welcome to Satyabhama Fashions. These Terms & Conditions govern your use of our website and your purchase of products through our online store.
By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
1. About Satyabhama Fashions
Satyabhama Fashions is an online fashion boutique offering clothing and fashion products through our website.
We reserve the right to update, modify, add or remove products, prices, services and website content at any time without prior notice.
2. Product Information
We make reasonable efforts to ensure that product descriptions, images, colours, sizes and other information displayed on our website are accurate.
However:
- Actual colours may vary slightly depending on your device or screen settings.
- Handcrafted, embroidered or traditionally made products may have minor variations.
- Measurements may have a small variation depending on the fabric and manufacturing process.
- Product images are for representation purposes and may not always reflect the exact appearance under different lighting conditions.
We recommend customers carefully check the size chart, product description and care instructions before placing an order.
3. Pricing
All prices displayed on our website are in Indian Rupees (INR) unless otherwise specified.
Prices may change from time to time. The applicable price at the time the order is placed will generally apply to that order.
Any applicable shipping charges, taxes or other charges will be displayed during checkout where applicable.
4. Orders
When you place an order through our website, you are making an offer to purchase the selected product.
An order confirmation does not necessarily mean that the order has been accepted. We reserve the right to cancel or decline an order in circumstances such as:
- Product being unavailable
- Incorrect product or pricing information
- Suspected fraudulent activity
- Incomplete or incorrect customer information
- Delivery restrictions
- Technical errors
If we cancel an order after payment has been received, the eligible amount will be refunded through the applicable payment method.
5. Payment
We may offer payment options such as:
- Credit/Debit Cards
- UPI
- Net Banking
- Digital Wallets
- Other payment methods displayed during checkout
Payments are processed through third-party payment service providers. Satyabhama Fashions does not ordinarily store complete card or banking credentials on its website.
6. Shipping & Delivery
Orders will be shipped to the address provided by the customer during checkout.
Estimated delivery timelines will be communicated or displayed where applicable.
Delivery times may vary due to:
- Location
- Courier delays
- Weather conditions
- Festivals or public holidays
- Operational disruptions
- Events beyond our reasonable control
Customers are responsible for providing a complete and accurate delivery address and contact information.
7. Returns & Exchanges
Our return and exchange policy applies only to products that are eligible for return or exchange.
Products may be eligible for return/exchange where:
- The wrong product was delivered.
- The product is damaged or defective upon delivery.
- The product received materially differs from the product ordered.
The product must generally be returned in its original condition, with original packaging, tags and accessories where applicable.
Products that have been worn, washed, altered, damaged or used may not be eligible for return or exchange.
Certain products may be non-returnable due to hygiene, customization or other applicable reasons. Such exclusions will be clearly mentioned on the relevant product page or return policy.
For complete details, please refer to our Return & Refund Policy.
8. Refunds
Where a refund is approved, it will generally be processed through the original payment method or another appropriate method communicated by Satyabhama Fashions.
The time taken for the amount to reflect in your account may depend on your bank or payment service provider.
9. Cancellation
Customers may request cancellation of an order before it has been dispatched.
Once an order has been dispatched, cancellation may no longer be possible.
For cancellation requests, please contact us as soon as possible using the contact information provided on our website.
10. Promotional Offers
From time to time, Satyabhama Fashions may offer discounts, promotional codes, seasonal offers or other promotional campaigns.
Promotional offers may have specific:
- Validity periods
- Product restrictions
- Minimum purchase requirements
- Usage limits
- Eligibility conditions
Unless otherwise stated, promotional offers cannot be combined with other offers.